Recovering a deleted order
Usually, it is possible to restore any deleted hosting order.
Domains
If the domain has already been deleted from our system, then most likely it has become available.
If someone else hasn't registered it yet, try registering it again.
MyRadio24
Unfortunately, it's currently impossible to restore the radio. However, you can re-register the same username if it's available.
MPCHAT
We don't send backups; your account needs to be restored. If your chat was deleted after
January 1, 2021 , it can be restored. Unsure of the deletion date? Check
Operations or contact us via
the Contacts link below, providing your chat username. If you already know your order can be restored, simply order the service from your Vmeste account where the order was previously located, using the same username, and
renew for one month . Then, contact support via
the Contacts link below, requesting that the order be restored, specifying the service username. Wait for the order to be restored within one business day. All
passwords for the restored order will be the same as when it was deleted. After restoration, we recommend checking the order email address under
Orders ->
Order Details .
PHP Hosting
We don't send backups; your account needs to be restored. PHP hosting orders can be restored, as we store recent backups for a long time. To restore, simply order the service from your Vmeste account where the order was previously located, using the same login, and
renew for one month . Then, contact support via
the Contact Us link below, asking to restore the order, specifying the service login. Wait for the restoration to take place within one business day. All
passwords for the restored order will be the same as when it was deleted. After restoration, we recommend checking the order email address via
Orders ->
Order Details .
Vmeste account recovery
If your account has been deactivated, you can still recover it after some time. To do this, enter your old email address in the login form and then click
Forgot Password . After the password recovery process, your account will also be restored. You can read more about
account deactivation .
